Social and Environmental Performance Management (SEPM)

Concepts

Social and Environmental Performance Management (SEPM) is gaining growing relevance in the global landscape.

To achieve a triple return (financial, social, and environmental) that begins with a clear understanding of the institutional mission, supported by a committed Corporate Governance that transmits these values throughout the organization.

Likewise, the definition and monitoring of key indicators aligned with the mission are essential components of SEPM, as they enable measurement of the impact of our actions on clients, the community, and the environment.

en nuestros clientes, la comunidad y el medioambiente.

In this training seminar, MicroRate presents the theoretical concepts along with case-based examples and best practices in SEPM identified both locally and internationally. This training is also aligned with the Universal Standards for Social and Environmental Performance Management, as well as the SPI5 (Social Performance Indicators).

Topics

Introduction

Key elements of social performance management:

Setting and tracking social objectives
Commitment of the Board, management, and staff to social goals
Responsible treatment of clients
Responsible treatment of employees
Responsible finance
Responsible finance
Product design and customization

Target Audience

Board of Directors / Supervisory Boards
Senior management
Operations and Human Resources
Customer Service
Social Responsibility or Sustainability
Business (commercial / collections)
Marketing
Other interested departments

Duration

3 hours